- Guest Registration and Identification
- Check-in Requirements: Upon check-in, all guests must present valid, government-issued photo identification.
- Indian Nationals: Passport, Aadhar Card, Voter ID, or Driver’s License.
- Foreign Nationals: Passport with a valid visa.
- Age Requirement: The primary guest must be at least 21 years old. Minors under 18 must be accompanied by a parent or legal guardian.
- Visitor Policy: Visitors are allowed between 10:00 AM and 6:00 PM. They must check in at the reception with valid identification.
- Check-in and Check-out
- Check-in Time: 11:00 AM
- Check-out Time: 11:00 AM
- Early check-in and late check-out are subject to availability and additional charges.
- Payments and Cancellations
- Payments: All bookings must be secured with a valid debit/credit card or deposit.
- Cancellation Policy:
- Flexible: 7+ days before arrival - full refund.
- Partial Refund: 5-7 days before arrival - 50% charge.
- Non-Refundable: Less than 5 days before arrival - full charge.
- No-Show Policy: Full booking amount will be charged for no-shows.
- Rules and Conduct
- Quiet Hours: 10:30 PM - 8:00 AM.
- No Outside Food, Alcohol, Drugs, or Weapons:
- No outside food and beverages.
- Illegal drugs and activities are strictly prohibited.
- Weapons possession will result in immediate eviction.
- No Smoking Policy: Smoking is only permitted in designated outdoor areas.
- Visitor Conduct: Registered guests are responsible for their visitors.
- Special Events and Venues
- Weddings, Corporate Events, and Celebrations: Custom event packages are available.
- Photography and Media Use: Photos taken in public areas may be used for promotional purposes.
- Health, Safety, and Security
- Health and Hygiene: High standards of cleanliness and hygiene are maintained.
- Safety and Security: CCTV monitoring is present in public areas.
- Liability: The resort is not responsible for accidents, injuries, or losses.
- Medical Assistance: Basic first aid is available.
- Guest Responsibility and Resort Liability
- Damage to Property: Guests will be charged for any damage caused to property.
- Personal Liability: Guests use resort facilities at their own risk.
- Cancellation and Resort Rights
- Resort’s Right to Cancel: The resort reserves the right to cancel bookings due to unforeseen circumstances.
- Refund Policy: Refunds will be processed within 7-10 business days.
- Force Majeure
- The resort is not responsible for cancellations due to natural disasters, pandemics, or government restrictions.
- Jurisdiction
- These terms are governed by the laws of India, with disputes resolved in Bangalore, Karnataka.
- Additional Provisions
- Children’s Policy: Children under 5 stay free. Discounted rates for 5-12 years old.
- Alcohol Policy: Guests must be 21+ to purchase alcohol.
- Termination of Stay: The resort reserves the right to terminate a guest’s stay for non-compliance.
- Above 12 years full charges
Thank you for choosing White Stone Inn Comforts!
We hope you have a relaxing and memorable stay. If you have any questions, our staff is always available to help.